Scientists Discover ‘Deadly Email Sins’ that Build Negative Feelings and Stress on Workers

Scientists Discover ‘Deadly Email Sins’ that Build Negative Feelings and Stress on WorkersSubmitted by Pallavi Sharma on Tue, 01/14/2014 - 09:35 

A team from Kingston Business School conducted a study to figure out which messages raise stress levels in workers. The new research has tried to throw light on how 'deadly email sins' lead to have negative or harmful feelings on workers.
The research found that getting back to someone or replying out of office hours made recipients feel that they were not good enough at their job which is why the sender is still giving work through emails late at night.

Also, it was found that when two people rapidly start to responding to each other a 'ping pong' effect is created. This leads both the person in question to feel pressured to reply and send emails without taking enough considerations from other reliable sources.
The practices that were seen as infuriatingly rude comprised sending out automated messages, replying to emails when in company or ignoring them altogether.
Lead researcher Dr. Emma Russell said: 'This research shows that even though we think are using adaptive and functional strategies for dealing with our email at work, many of these really can be detrimental to the people that we work with.'
Among many things, it was also found that ignoring emails completely can build stress. Also, it was found by the research that sending emails while in company of others is not only related to bad manners, but shows a lack of concern too.